Delivery Areas & Shipping
Zero Waste Refills delivered to your door, just like the old milk man!
$25 minimum order
Free delivery over $60 ($5 fee under $60)
We've built a unique Zero Waste Refill Service available to San Francisco Bay Area residents since 2017!
Thanks to home delivery and a network of pickup locations, it has never been easier to get refills of home, bath and body products and return your empties!
How Does it Work
1 - Your order will be delivered at your door in a reusable bag. The products are packaged in glass jars, aluminum bottles or gallon jugs that you will return in the same bag when they are empty. No need to provide your own containers, there is no consignment fee but our refill service only works if you return your empties.
2 - On delivery day, leave out your bags and empties on your doorstep, we will collect them and swap with your new order!
3 - Everything that you return (metal/glass bottles, glass jars, bags, labels, etc) is cleaned and refilled/reused. If we can't reuse because the item is too damaged, we will compost or recycle. We create very little trash, less than 5 lbs per month!
Covid 19 and home deliveries
Our home delivery service is maintained without changes. Our delivery team will continue to follow our current Covid 19 protocol which includes social distancing, hand sanitizing and face covering.
If you live in an apartment building, we only ask you to pick up your order at your building's door for the safety of our delivery drivers.
EAST BAY
Every Wednesday from 10am to 3pm
Available in Albany, Alameda, Berkeley, El Cerrito, Oakland (see zip codes below), Emeryville, Kensington, Piedmont, Richmond
+ PICKUP in Berkeley, Lafayette and Oakland (learn more).
Cut-off time : the day before, 5pm
MARIN
Pickup Locations ONLY
Mill Valley : Ambatalia, 129 Miller ave - Every Friday afternoon (cut off time: Thursday, 5pm)
Sebastopol: 317 Florence ave - Every Wednesday (cut off time: Monday, 5pm)
SAN FRANCISCO
Every Friday from 10am to 4pm
Cut-off time : the day before, 5pm
Please note that we don't deliver in the financial district
SOUTH BAY / PENINSULA
Every other Monday, from 10am to 4pm
Dates: Nov 1st, 15th, 29th / Dec 6th, 20th / Jan 3rd, 17th, 31st
Available in Atherton, Menlo Park,Mountain View, Palo Alto, Santa Clara, San Jose (North of highway 280), San Mateo, Sunnyvale North (between SR237 and 82/Reed ave).
PICKUP in Campbell, Newark, Sunnyvale and San Carlos (learn more)
Cut-off time : the day before, 5pm
SHIPPING
IF YOU LIVE OUTSIDE OF OUR DELIVERY AREA: we'll be happy to ship any products except large refills (dish soap, laundry liquid, all purpose cleaner, dishwasher powder, laundry powder, oxygen brightener, cleaning scrub, shampoo, conditioner, body lotion, shower gel) because they are too heavy and would be too expensive to ship.
You'll receive your products in plastic-free packing materials of course!
Free shipping for orders over $60 or $5 flat rate.