Pickup Locations, Delivery Areas & Shipping

PICKUP LOCATIONS

For areas where we don't deliver or if that's more convenient for you, you can pick up your order in one of our pickup locations.

Free delivery for orders over $40 or $5 delivery fee

Pickup is always free at our store with no minimum order.

How to do a pickup: select this option at checkout. We'll contact you when your order is ready, with the location details. We follow the same schedule as the home delivery schedule (see further below in that page).

As a thank you for reducing our driving time, use the code PICKUP5 at checkout for 5% off on your entire order (cannot be cumulated with another discount).

Albany	Our store: 1579A Solano ave, Berkeley. Hours: Wed-Thu-Fri: 11am-6pm / Sat-Sun: 10am-4pm
Berkeley	The Ecology Center: 2530 San Pablo ave (not available at the moment)
Campbell	Christopher ave (private location)
Lafayette	Mountain View drive (private location)
Mill Valley	Ambatalia store: 129 Miller ave.
Newark	Tourraine drive (private location)
Oakland	Wilshire bd (private location)
San Carlos	Sunnydale ave (private location)
San Francisco	Not available at the moment
Sunnyvale	Kitchener drive (private location)

We are regularly opening new pickup locations around the Bay Area. Contact us if you have any questions or if you'd like to be one!

HOME DELIVERY (limited to some cities in the Bay Area)

Your order will be delivered at your door in a reusable bag. The products are packaged in glass jars, aluminum bottles or gallon jugs that you will return in the same bag when they are empty. No need to provide your own containers, there is no consignment fee but our refill service only works if you return your empties.

On delivery day, leave out your bags and empties on your doorstep (read our Refillosophy for more details), we will swap with your new order!

$25 minimum order - Free delivery for orders over $40 or $5 fee.

EAST BAY

Every Wednesday from 10am to 3pm

Available in Albany, Alameda, Berkeley, Oakland (from Berkeley/Emeryville to 35th avenue), Emeryville, Kensington, Piedmont.

+ PICKUP in Berkeley, Lafayette and Oakland (see the list above).

Cut-off time : the day before, 5pm

MARIN

Every Friday - Pickup Location ONLY

Ambatalia: 129 Miller ave, Mill Valley

Cut-off time : the day before, 5pm

SAN FRANCISCO

Every Friday from 10am to 4pm

Cut-off time : the day before, 5pm

Please note that we don't deliver in the financial district

SOUTH BAY / PENINSULA

Every other Monday, from 10am to 4pm

Dates: September 14th and 28th / October 12th and 26th / etc

Available in Atherton, Cupertino, Menlo Park, Mountain View, Palo Alto, Santa Clara, San Jose (North of highway 280), San Mateo, Sunnyvale North (between SR237 and 82/Reed ave).

PICKUP in Campbell, Newark, Sunnyvale and San Carlos

Cut-off time : the day before, 5pm

SHIPPING

IF YOU LIVE OUTSIDE OF OUR DELIVERY AREA: we'll be happy to ship any products except large refills (dish soap, laundry liquid, all purpose cleaner, dishwasher powder, laundry powder, oxygen brightener, cleaning scrub, shampoo, conditioner, body lotion, shower gel) because they are too heavy and would be too expensive to ship.
You'll receive your products in plastic-free packing materials of course!

Free shipping for orders over $60 or $5 flat rate.